Kubme says "License required". What should I do?
Your account has no license in this organization. If you are an administrator, click Manage subscription. Otherwise, ask your administrator to assign you one (see Licenses).
I don't see the Admin Center menu.
It only shows for people who can edit the organization. Ask an administrator (see Admin Center).
I belong to several organizations: how do I switch?
Click your profile at the bottom of the sidebar, then choose the organization under Organizations (see Organization).
I can no longer sign in with my password.
If your company enabled SSO, use your company's button on the sign-in page (see Members and identity providers). Otherwise, click Forgot password.
I deleted a component by mistake.
Open the Trash and click Restore. Careful: projects, workspaces and environments do not go through the trash (see Organizing your space).
How do I go back to an earlier version?
Menu › Version history › Restore. Check Show auto-saves to also see the versions saved automatically (see Version history).
How do I move a component to another workspace?
Move to and Copy to stay within the current workspace. To change workspace, export the component (Menu › Import / Export › Kubme files) then import it into a component of the same type in the other workspace (see Overview).
Why doesn't the Configuration button show?
You have read-only access to this component (see Sharing and invitations).
A component does not open on my phone.
Charts is not available on phones. Lists, Map, Docs and Sites open read-only (see Overview).
How many people can edit a component at the same time?
As many as you like: changes are merged in real time (see Co-editing).
How do I import an Excel file?
Save it as CSV and import it (Menu › Import / Export › Data only), or copy the range in Excel and paste it into a list with Ctrl+V (see Lists).
My connector says there is no active credential.
Add a credential at the Authentication step and activate it (see Authentication).
My API returns the data, but no columns show.
At the Model step, check that the action has a response DTO, that its path is right (for example data.items) and that the DTO is linked to an entity (see Mapping).
How do I send a "Bearer" token?
API Key method, Location Header, Prefix Authorization, Token Bearer your-token (see Authentication).
My changes don't show on my published site.
A domain shows a specific version, not your working copy. Create a new version and assign it to the domain (see Kubme and custom domains).
My site doesn't show up in Google.
Indexing is off by default. Check Allow search engines to index this site in the domain's options.
My custom domain stays "Waiting for DNS".
Check the TXT and CNAME records at your registrar. DNS propagation can take up to a few hours. After 48 hours without verification, delete the domain and start again.
My widget shows a 403 error.
The site embedding it is not in the widget's Allowed sites. Check the https:// and the www (see Widgets).
Which model does Kubme AI run on?
On Mistral Large 4, by Mistral AI (see How Kubme AI works).
Kubme AI says "Your approval is needed". Why?
The action is sensitive (deletion, sharing, publishing). Nothing happens until you click Allow (see Approvals).
I'm out of AI credits.
They renew every month, on your subscription's anniversary date. Your administrator can upgrade to a higher plan or connect their own AI key (see AI credits and tokens and Your own AI key).
Can I use Kubme from Claude, ChatGPT or Le Chat?
Yes, through the MCP protocol: see The Kubme MCP server.
Write to support@kubme.com.